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Chapter 9

Social Responsibility and Ethics in Marketing

Social Criticisms of Marketing
Social Criticisms of Marketing
Businesses often use profitable marketing strategies that can be criticized for harming customers, organizations, and society instead of promoting a ...
Data Privacy and Consumer Information Protection
Data Privacy and Consumer Information Protection
The digital age poses risks, including data misuse and cyberattacks, leading to financial loss, identity theft, and privacy breaches. As a result, ...
Ethics in Data Gathering
Ethics in Data Gathering
In the age of data-driven marketing, businesses leverage extensive customer data to personalize promotions, communications, and products. As a result, ...
Ethics in Target Audience Selection
Ethics in Target Audience Selection
Target audience selection is crucial for businesses to customize messages and maximize marketing efficiency. Simultaneously, it's crucial to maintain ...
Responsible Product Development
Responsible Product Development
Responsible product development involves creating or improving products focusing on customer needs and broader societal and environmental impact. It ...
Ethics in Pricing
Ethics in Pricing
The price of a product or service shapes customer perception of value, driving revenue and market positioning for businesses. But, companies often engage ...
Deceptive Practices in Marketing Communications
Deceptive Practices in Marketing Communications
Deceptive marketing uses false or manipulative tactics, like misleading ads and hidden fees, to persuade consumers. It arises from either the absence, ...
Cultural Insensitivity and Stereotypes
Cultural Insensitivity and Stereotypes
Cultural insensitivity refers to a lack of awareness or understanding of different cultures, which can lead to offensive or disrespectful content. This ...
Green Marketing
Green Marketing
Green marketing is about promoting products or services by highlighting their environmental advantages. These products or services are produced and ...
Conscious Marketing
Conscious Marketing
Conscious marketing involves mindful and ethical strategies developed by businesses aimed at positively impacting society and fostering customer trust. It ...
Social Responsibility and Corporate Citizenship
Social Responsibility and Corporate Citizenship
Social responsibility and company citizenship define a firm's actions towards society and communities. A company's exercise of its rights, ...
Sustainable Marketing
Sustainable Marketing
Sustainable marketing means caring for the environment and society while ensuring the profits and well-being of future generations. Five fundamental ...
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