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Chapter 8

Communicating Customer Value: Promotion to Evangelism

תהליך תקשורת
תהליך תקשורת
The communication process is the transmission and reception of messages or information from one sender to the receiver. It involves the sender encoding an ...
מטרות תקשורת
מטרות תקשורת
Marketing communication objectives refer to the strategic goals that guide promotional activities. They set the stage for messaging strategies, content ...
מודל AIDA
מודל AIDA
The AIDA model, which stands for Attention, Interest, Desire, and Action, helps businesses understand the buying process of a potential buyer. Consider ...
תקשורת שיווקית משולבת
תקשורת שיווקית משולבת
Integrated marketing communication is the strategic combination of various marketing channels to convey a unified and compelling message to target ...
תקשורת שיווקית אפקטיבית
תקשורת שיווקית אפקטיבית
Effective marketing communication lays the foundation for executing an integrated marketing communication plan. The IMC plan has seven steps. The first ...
פרסום א'
פרסום א'
Advertising is a paid strategy that brands and organizations employ to promote their offerings through diverse channels, including TV, radio, print media, ...
פרסום ב'
פרסום ב'
Print and outdoor ads are two major forms of advertisements. Print ads are promotional messages inked on paper and distributed via diversified outreach ...
פרסום ג'
פרסום ג'
TV and radio ads are classic and impactful mass-marketing methods for engaging audiences. Television advertising is a powerful platform for businesses to ...
חסויות ומשפיענים של סלבריטאים
חסויות ומשפיענים של סלבריטאים
Celebrity endorsement and influencer marketing involve brands partnering with famous individuals to promote their products or services. Celebrity ...
קידום מכירות א'
קידום מכירות א'
Sales promotions are short-term incentives designed to stimulate purchases of goods and services. Businesses leverage these promotions to unveil exciting ...
קידום מכירות II
קידום מכירות II
Sales promotion helps attract customers and promote sales in various ways. For example, coupons offer item discounts, such as Kellogg's ...
קידום מכירות III
קידום מכירות III
Trade-oriented sales promotion strategically targets channel intermediaries to push products to consumers. It includes tools like trade allowances, ...
מכירה אישית I
מכירה אישית I
Personal or one-to-one selling is a direct, face-to-face process where a salesperson builds relationships with potential customers, understands their ...
מכירה אישית II
מכירה אישית II
The personal selling process includes the steps involved in the one-on-one selling technique. Harry is an electric vehicle sales representative engaged in ...
שיווק ישיר א'
שיווק ישיר א'
Direct marketing is a technique that communicates a personalized message directly to a target audience to inspire actions. It is a cost-effective way for ...
שיווק ישיר II
שיווק ישיר II
Various industries use direct marketing to attract potential customers and engage with existing customers. For example, banks use various direct marketing ...
שיווק באינטרנט א'
שיווק באינטרנט א'
Online marketing is all about promoting products and services on the internet. It has become increasingly essential for businesses due to the rise in ...
שיווק מקוון II
שיווק מקוון II
Businesses use a dynamic blend of online marketing tools, including search engine optimization, content marketing, pay-per-click, social media, email, and ...
יחסי ציבור א'
יחסי ציבור א'
Public relations or PR are activities aimed at promoting and managing a company's reputation and influencing public opinion to gain support. PR can be ...
יחסי ציבור ב'
יחסי ציבור ב'
Public relations or PR tools include publications, video-audio programs, annual reports, media relations, websites, and social media designed to convey ...
משפך שיווקי - קונספט
משפך שיווקי - קונספט
The Marketing Funnel is a model representing a customer's journey from product discovery to purchase. It acts as a guide for businesses on media ...
משפך שיווקי - אפליקציה
משפך שיווקי - אפליקציה
The marketing funnel aids marketers in choosing the appropriate media at each step of the process. In the awareness stage, marketers select diverse media ...
תקציב IMC I
תקציב IMC I
The IMC budget represents the total money allocated for all promotional activities. It prevents a company from overspending or underspending on ...
תקציב IMC II
תקציב IMC II
Companies use structured approaches to allocate resources effectively when creating marketing budgets. For example, XYZ Mobile allocates a five hundred ...
תכנון קמפיין
תכנון קמפיין
Planning a campaign involves detailing each step and timing to coordinate activities effectively toward the campaign goals. For example, Puma's ...
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