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Chapter 9

Social Responsibility and Ethics in Marketing

Critiche sociali al marketing
Critiche sociali al marketing
Businesses often use profitable marketing strategies that can be criticized for harming customers, organizations, and society instead of promoting a ...
Privacy dei dati e protezione delle informazioni dei consumatori
Privacy dei dati e protezione delle informazioni dei consumatori
The digital age poses risks, including data misuse and cyberattacks, leading to financial loss, identity theft, and privacy breaches. As a result, ...
Etica nella raccolta dei dati
Etica nella raccolta dei dati
In the age of data-driven marketing, businesses leverage extensive customer data to personalize promotions, communications, and products. As a result, ...
Etica nella selezione del pubblico di destinazione
Etica nella selezione del pubblico di destinazione
Target audience selection is crucial for businesses to customize messages and maximize marketing efficiency. Simultaneously, it's crucial to maintain ...
Sviluppo responsabile del prodotto
Sviluppo responsabile del prodotto
Responsible product development involves creating or improving products focusing on customer needs and broader societal and environmental impact. It ...
Etica nella determinazione dei prezzi
Etica nella determinazione dei prezzi
The price of a product or service shapes customer perception of value, driving revenue and market positioning for businesses. But, companies often engage ...
Pratiche ingannevoli nelle comunicazioni di marketing
Pratiche ingannevoli nelle comunicazioni di marketing
Deceptive marketing uses false or manipulative tactics, like misleading ads and hidden fees, to persuade consumers. It arises from either the absence, ...
Insensibilità culturale e stereotipi
Insensibilità culturale e stereotipi
Cultural insensitivity refers to a lack of awareness or understanding of different cultures, which can lead to offensive or disrespectful content. This ...
Marketing ecologico
Marketing ecologico
Green marketing is about promoting products or services by highlighting their environmental advantages. These products or services are produced and ...
Marketing consapevole
Marketing consapevole
Conscious marketing involves mindful and ethical strategies developed by businesses aimed at positively impacting society and fostering customer trust. It ...
Responsabilità Sociale e Cittadinanza d'Impresa
Responsabilità Sociale e Cittadinanza d'Impresa
Social responsibility and company citizenship define a firm's actions towards society and communities. A company's exercise of its rights, ...
Marketing sostenibile
Marketing sostenibile
Sustainable marketing means caring for the environment and society while ensuring the profits and well-being of future generations. Five fundamental ...
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