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Chapter 8

Communicating Customer Value: Promotion to Evangelism

コミュニケーションプロセス
コミュニケーションプロセス
The communication process is the transmission and reception of messages or information from one sender to the receiver. It involves the sender encoding an ...
コミュニケーションの目的
コミュニケーションの目的
Marketing communication objectives refer to the strategic goals that guide promotional activities. They set the stage for messaging strategies, content ...
AIDAモデル
AIDAモデル
The AIDA model, which stands for Attention, Interest, Desire, and Action, helps businesses understand the buying process of a potential buyer. Consider ...
統合マーケティングコミュニケーション
統合マーケティングコミュニケーション
Integrated marketing communication is the strategic combination of various marketing channels to convey a unified and compelling message to target ...
効果的なマーケティングコミュニケーション
効果的なマーケティングコミュニケーション
Effective marketing communication lays the foundation for executing an integrated marketing communication plan. The IMC plan has seven steps. The first ...
広告 I
広告 I
Advertising is a paid strategy that brands and organizations employ to promote their offerings through diverse channels, including TV, radio, print media, ...
広告 II
広告 II
Print and outdoor ads are two major forms of advertisements. Print ads are promotional messages inked on paper and distributed via diversified outreach ...
広告 III
広告 III
TV and radio ads are classic and impactful mass-marketing methods for engaging audiences. Television advertising is a powerful platform for businesses to ...
有名人の推薦とインフルエンサー
有名人の推薦とインフルエンサー
Celebrity endorsement and influencer marketing involve brands partnering with famous individuals to promote their products or services. Celebrity ...
セールスプロモーションI.
セールスプロモーションI.
Sales promotions are short-term incentives designed to stimulate purchases of goods and services. Businesses leverage these promotions to unveil exciting ...
セールスプロモーションII.
セールスプロモーションII.
Sales promotion helps attract customers and promote sales in various ways. For example, coupons offer item discounts, such as Kellogg's ...
セールスプロモーションIII.
セールスプロモーションIII.
Trade-oriented sales promotion strategically targets channel intermediaries to push products to consumers. It includes tools like trade allowances, ...
パーソナルセリングI
パーソナルセリングI
Personal or one-to-one selling is a direct, face-to-face process where a salesperson builds relationships with potential customers, understands their ...
パーソナルセリングII
パーソナルセリングII
The personal selling process includes the steps involved in the one-on-one selling technique. Harry is an electric vehicle sales representative engaged in ...
ダイレクトマーケティングI.
ダイレクトマーケティングI.
Direct marketing is a technique that communicates a personalized message directly to a target audience to inspire actions. It is a cost-effective way for ...
ダイレクトマーケティングII.
ダイレクトマーケティングII.
Various industries use direct marketing to attract potential customers and engage with existing customers. For example, banks use various direct marketing ...
オンラインマーケティングI
オンラインマーケティングI
Online marketing is all about promoting products and services on the internet. It has become increasingly essential for businesses due to the rise in ...
オンラインマーケティングII.
オンラインマーケティングII.
Businesses use a dynamic blend of online marketing tools, including search engine optimization, content marketing, pay-per-click, social media, email, and ...
広報I.
広報I.
Public relations or PR are activities aimed at promoting and managing a company's reputation and influencing public opinion to gain support. PR can be ...
パブリック・リレーションズII
パブリック・リレーションズII
Public relations or PR tools include publications, video-audio programs, annual reports, media relations, websites, and social media designed to convey ...
マーケティングファネル - コンセプト
マーケティングファネル - コンセプト
The Marketing Funnel is a model representing a customer's journey from product discovery to purchase. It acts as a guide for businesses on media ...
マーケティングファネル - アプリケーション
マーケティングファネル - アプリケーション
The marketing funnel aids marketers in choosing the appropriate media at each step of the process. In the awareness stage, marketers select diverse media ...
IMC予算I
IMC予算I
The IMC budget represents the total money allocated for all promotional activities. It prevents a company from overspending or underspending on ...
IMC予算II
IMC予算II
Companies use structured approaches to allocate resources effectively when creating marketing budgets. For example, XYZ Mobile allocates a five hundred ...
キャンペーンの計画
キャンペーンの計画
Planning a campaign involves detailing each step and timing to coordinate activities effectively toward the campaign goals. For example, Puma's ...
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