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Chapter 8

Communicating Customer Value: Promotion to Evangelism

Proces komunikacji
Proces komunikacji
The communication process is the transmission and reception of messages or information from one sender to the receiver. It involves the sender encoding an ...
Cele komunikacji
Cele komunikacji
Marketing communication objectives refer to the strategic goals that guide promotional activities. They set the stage for messaging strategies, content ...
The AIDA Model
The AIDA Model
The AIDA model, which stands for Attention, Interest, Desire, and Action, helps businesses understand the buying process of a potential buyer. Consider ...
Zintegrowana komunikacja marketingowa
Zintegrowana komunikacja marketingowa
Integrated marketing communication is the strategic combination of various marketing channels to convey a unified and compelling message to target ...
Skuteczna komunikacja marketingowa
Skuteczna komunikacja marketingowa
Effective marketing communication lays the foundation for executing an integrated marketing communication plan. The IMC plan has seven steps. The first ...
Reklama I
Reklama I
Advertising is a paid strategy that brands and organizations employ to promote their offerings through diverse channels, including TV, radio, print media, ...
Reklama II
Reklama II
Print and outdoor ads are two major forms of advertisements. Print ads are promotional messages inked on paper and distributed via diversified outreach ...
Reklama III
Reklama III
TV and radio ads are classic and impactful mass-marketing methods for engaging audiences. Television advertising is a powerful platform for businesses to ...
Rekomendacje celebrytów i influencerów
Rekomendacje celebrytów i influencerów
Celebrity endorsement and influencer marketing involve brands partnering with famous individuals to promote their products or services. Celebrity ...
Promocja sprzedaży I
Promocja sprzedaży I
Sales promotions are short-term incentives designed to stimulate purchases of goods and services. Businesses leverage these promotions to unveil exciting ...
Promocja sprzedaży II
Promocja sprzedaży II
Sales promotion helps attract customers and promote sales in various ways. For example, coupons offer item discounts, such as Kellogg's ...
Promocja sprzedaży III
Promocja sprzedaży III
Trade-oriented sales promotion strategically targets channel intermediaries to push products to consumers. It includes tools like trade allowances, ...
Sprzedaż osobista I
Sprzedaż osobista I
Personal or one-to-one selling is a direct, face-to-face process where a salesperson builds relationships with potential customers, understands their ...
Sprzedaż osobista II
Sprzedaż osobista II
The personal selling process includes the steps involved in the one-on-one selling technique. Harry is an electric vehicle sales representative engaged in ...
Marketing bezpośredni I
Marketing bezpośredni I
Direct marketing is a technique that communicates a personalized message directly to a target audience to inspire actions. It is a cost-effective way for ...
Marketing bezpośredni II
Marketing bezpośredni II
Various industries use direct marketing to attract potential customers and engage with existing customers. For example, banks use various direct marketing ...
Marketing internetowy I
Marketing internetowy I
Online marketing is all about promoting products and services on the internet. It has become increasingly essential for businesses due to the rise in ...
Marketing internetowy II
Marketing internetowy II
Businesses use a dynamic blend of online marketing tools, including search engine optimization, content marketing, pay-per-click, social media, email, and ...
Public Relations I
Public Relations I
Public relations or PR are activities aimed at promoting and managing a company's reputation and influencing public opinion to gain support. PR can be ...
Public Relations II
Public Relations II
Public relations or PR tools include publications, video-audio programs, annual reports, media relations, websites, and social media designed to convey ...
Lejek marketingowy - koncepcja
Lejek marketingowy - koncepcja
The Marketing Funnel is a model representing a customer's journey from product discovery to purchase. It acts as a guide for businesses on media ...
Lejek marketingowy - zastosowanie
Lejek marketingowy - zastosowanie
The marketing funnel aids marketers in choosing the appropriate media at each step of the process. In the awareness stage, marketers select diverse media ...
Budżet IMC I
Budżet IMC I
The IMC budget represents the total money allocated for all promotional activities. It prevents a company from overspending or underspending on ...
Budżet IMC II
Budżet IMC II
Companies use structured approaches to allocate resources effectively when creating marketing budgets. For example, XYZ Mobile allocates a five hundred ...
Planowanie kampanii
Planowanie kampanii
Planning a campaign involves detailing each step and timing to coordinate activities effectively toward the campaign goals. For example, Puma's ...
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