Anmelden

Chapter 5

Creating Customer Value: Product to Experience

Produkte, Dienstleistungen und Erfahrungen
Produkte, Dienstleistungen und Erfahrungen
The foundation for marketing mix planning is the market offering; It includes the products, services, and experiences created for the customers. Customers ...
Ebenen eines Produkts
Ebenen eines Produkts
A product's value extends beyond its physical attributes or fundamental service elements. In marketing, a product is viewed on three levels: core, ...
Arten von Produkten
Arten von Produkten
Marketers must understand the types of products and services they create to develop effective marketing mix strategies tailored to consumer needs and ...
Marketingüberlegungen für Konsumgüter
Marketingüberlegungen für Konsumgüter
Consumer goods are marketed differently based on the type of consumer products and associated purchasing behaviors. For example, in the confectionery ...
Individuelle Produkt- und Serviceentscheidungen
Individuelle Produkt- und Serviceentscheidungen
Businesses aim to develop products or services that fulfill customer needs at an acceptable price. It involves critical pre-development decisions that ...
Produktlinienentscheidungen
Produktlinienentscheidungen
A product line is a group of related products manufactured by a single company, often sharing similar functionalities, targeted at specific demographic ...
Entscheidungen zum Produktmix
Entscheidungen zum Produktmix
A product mix, or product portfolio, is a complete assortment of product lines that a company offers to its customers. For instance, P&G maintains ten ...
Branding I
Branding I
Branding involves crafting a unique identity for a company or product. It encapsulates a company's reputation and perception in the consumer's ...
Branding II
Branding II
A brand is a company's distinctive identity, comprising elements such as name, logo, symbol, characters, and slogans. For example, Airbnb's ...
Branding-Strategien
Branding-Strategien
There are five brand development strategies. These are: Line Extension which is about companies expanding their product line with new variants, flavors, ...
Verpackung und Etikettierung
Verpackung und Etikettierung
Packaging involves designing and creating a product's container or wrapping to protect the product, facilitate its handling and storage, and enhance ...
Dienstleistungsmarketing 1
Dienstleistungsmarketing 1
Services such as banking or healthcare are intangible economic activities that businesses offer consumers. Four distinct characteristics differentiate ...
Dienstleistungsmarketing II
Dienstleistungsmarketing II
Services marketing refers to planning and executing strategies to promote and sell services. The unique characteristics of services pose distinct ...
Entwicklung neuer Produkte – Bedarf
Entwicklung neuer Produkte – Bedarf
New Product Development, or NPD, is a business process that involves the conceptualization, design, development, and marketing of entirely new products or ...
Entwicklungsprozess neuer Produkte
Entwicklungsprozess neuer Produkte
The new product development or NPD process is a systematic, phased approach to creating and introducing innovative offerings to the market. It consists of ...
Die neue Produktentwicklungsanwendung
Die neue Produktentwicklungsanwendung
The NPD is a seven-stage process. To illustrate the process, let's consider creating a new snack, a flavored pretzel bite. The process begins with ...
Verbreitung von Innovationen
Verbreitung von Innovationen
The diffusion of innovation theory outlines how, why, and at what rate new ideas, products, or technologies spread among consumers. It categorizes ...
Produktlebenszyklus und relevante Strategien
Produktlebenszyklus und relevante Strategien
The Product Life Cycle or PLC curve aids marketers in strategizing, optimally allocating resources, anticipating market trends, and making timely ...
Marken- und Produktportfolio
Marken- und Produktportfolio
A brand portfolio represents all brands under a company, while a product portfolio comprises all products under these brands. Brand and product portfolio ...
JoVE Logo

Datenschutz

Nutzungsbedingungen

Richtlinien

Forschung

Lehre

ÜBER JoVE

Copyright © 2025 MyJoVE Corporation. Alle Rechte vorbehalten