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Chapter 15

B2B Marketing

Marchés d’affaires
Marchés d’affaires
The business-to-business market, or B2B, is the marketplace where organizations buy and sell products for further production. This means that one company ...
Les principales différences entre les marchés B2B et B2C
Les principales différences entre les marchés B2B et B2C
B-2-B, or business-to-business, and B-2-C, or Business-to-Consumer, markets differ significantly in their pattern and strategies. B2B markets have fewer ...
Classification des produits et services industriels
Classification des produits et services industriels
Industrial goods and services are categorized based on production processes and final usage. They are divided into materials, parts, capital items, ...
Types d’organisations B2B
Types d’organisations B2B
B2B organizations are classified into manufacturers, resellers, service providers, institutions, and government agencies. Manufacturers like General ...
Chaîne d’approvisionnement et gestion de la chaîne d’approvisionnement
Chaîne d’approvisionnement et gestion de la chaîne d’approvisionnement
A supply chain involves all the people, organizations, resources, activities, and technology in creating and selling a product. It often starts with ...
Types de décisions et processus décisionnel
Types de décisions et processus décisionnel
Business buyers' decisions are critical because of essential investments, technical details, and multiple organizational stakeholders. Decision-making ...
Types de situations d’achat
Types de situations d’achat
There are three main types of buying situations in B2B transactions. First, a straight rebuy occurs when a company repeatedly purchases the same product ...
Principales influences sur les acheteurs d’affaires
Principales influences sur les acheteurs d’affaires
Business buyers are influenced by several key factors, such as environmental, organizational, interpersonal, and individual aspects. Environmental factors ...
Participants au processus d’achat d’une entreprise
Participants au processus d’achat d’une entreprise
The buying center is the group of people in a company who help to make purchase decisions. During the decision process, users are the members who use a ...
Modèle de comportement de l’acheteur commercial
Modèle de comportement de l’acheteur commercial
The business buyer behavior model includes three main components, such as the environment, the buying organization, and buyer responses. The environment ...
La culture d’entreprise et le processus d’achat
La culture d’entreprise et le processus d’achat
A company's organizational culture includes the values, traditions, and customs influencing its employees' actions in different work situations. ...
Relations B2B
Relations B2B
Buyers and sellers build different relationships in B2B marketing depending on the market and the purchase specifics. Transactional relationships are ...
Le processus d’achat d’une entreprise
Le processus d’achat d’une entreprise
The purchasing process begins when the organization identifies an unmet requirement based on information from internal or external sources. For example, a ...
E-procurement - Acheter sur Internet
E-procurement - Acheter sur Internet
E-procurement uses online tools and services to improve and simplify finding and managing suppliers. In reverse auctions, a buying company posts ...
Marchés institutionnels
Marchés institutionnels
The institutional market includes diverse organizations with unique needs and purchasing processes, including schools, hospitals, nursing homes, and ...
Marchés gouvernementaux
Marchés gouvernementaux
Government buying is a long and complicated process with many approval steps. To ensure transparency and accountability, purchases must strictly follow ...
Le mix marketing en B2B
Le mix marketing en B2B
In the B-2-B marketing mix, products are designed to meet specific industry needs, focusing on value and long-term relationships. For example, Caterpillar ...
Le processus de tarification sur les marchés d’affaires
Le processus de tarification sur les marchés d’affaires
The pricing decision-making process includes four key factors such as pricing objectives, competition, demand, and cost determinants in the B-2-B market. ...
Prix : Appel d’offres concurrentiel
Prix : Appel d’offres concurrentiel
In a B2B market, competitive bidding is a process where multiple vendors submit bids to provide goods or services. The buyer then selects the best offer ...
Promotions en B2B : Vue d’ensemble
Promotions en B2B : Vue d’ensemble
In B2B marketing, promotional strategies are key to creating awareness, sharing information, and influencing decision-makers. Advertising raises ...
Outils numériques pour le marketing B2B
Outils numériques pour le marketing B2B
B2B marketing strategies focus on building and managing relationships between businesses. Companies use social media and blogs to raise awareness, educate ...
Implications marketing pour différents clients et types de produits
Implications marketing pour différents clients et types de produits
In B2B marketing, companies segment and target their business customers based on unique needs and industry requirements. Direct sales interactions help ...
Stratégies de marketing spécifiques aux biens d’équipement, aux fournitures et aux services
Stratégies de marketing spécifiques aux biens d’équipement, aux fournitures et aux services
Marketing strategies for capital items, supplies, and services are driven by their characteristics, roles, and business applications. Companies selling ...
Aspects éthiques sur les marchés B2B
Aspects éthiques sur les marchés B2B
Business-to-business markets face key ethical concerns such as fair competition, transparency, and environmental responsibility. Fair competition ensures ...
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