Telephone and Verbal Reports in healthcare settings are two communication methods for conveying therapeutic instructions from healthcare providers to nurses or other healthcare staff.
Here's an overview of each type:
Telephone Orders
Verbal Orders
Summary:
Telephone and verbal reports are vital in healthcare for urgent medical orders but pose risks for accuracy. Stringent documentation, confirmation protocols (e.g., TORB for telephone orders), and policy adherence are crucial for patient safety. In non-emergencies, written orders are preferred to minimize errors.
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