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Integrated Marketing Communication (IMC) is a strategic approach that aligns and integrates various forms of communication to deliver a consistent, clear, and compelling message about a brand or organization.

It's a holistic plan that goes beyond traditional advertising to encompass all the ways a business communicates with its target audience, including public relations, social media, direct marketing, and more.

The main goal of IMC is to create a seamless experience for consumers by ensuring all messaging and communication strategies are consistent across all channels and are centered on the customer.

This not only strengthens the brand's image but also enhances customer loyalty and trust.

IMC is effective because it reduces confusion and increases the impact of messages by reinforcing them through multiple channels.

It also allows for a more personalized communication strategy, as it considers the unique preferences and behaviors of different consumer segments.

In an era where consumers are bombarded with information from multiple sources, IMC provides a way for businesses to cut through the noise and reach their audience in a meaningful and consistent way.

It's not just about broadcasting a message; it's about creating a dialogue and building relationships with customers.

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Integrated Marketing CommunicationIMCStrategic CommunicationBrand MessagingConsistent MessagingMulti channel MarketingCustomer centric CommunicationPersonalized CommunicationBrand ImageCustomer LoyaltyCustomer TrustInformation OverloadDialogue With Customers

From Chapter 8:

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8.4 : Integrated Marketing Communication

Communicating Customer Value: Promotion to Evangelism

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8.1 : Communication Process

Communicating Customer Value: Promotion to Evangelism

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8.2 : Communication Objectives

Communicating Customer Value: Promotion to Evangelism

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8.3 : The AIDA Model

Communicating Customer Value: Promotion to Evangelism

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8.5 : Effective Marketing Communication

Communicating Customer Value: Promotion to Evangelism

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8.6 : Advertising I

Communicating Customer Value: Promotion to Evangelism

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8.7 : Advertising II

Communicating Customer Value: Promotion to Evangelism

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8.8 : Advertising III

Communicating Customer Value: Promotion to Evangelism

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8.9 : Celebrity Endorsements and Influencers

Communicating Customer Value: Promotion to Evangelism

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8.10 : Sales Promotion I

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8.11 : Sales Promotion II

Communicating Customer Value: Promotion to Evangelism

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8.12 : Sales Promotion III

Communicating Customer Value: Promotion to Evangelism

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8.13 : Personal Selling I

Communicating Customer Value: Promotion to Evangelism

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8.14 : Personal Selling II

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8.15 : Direct Marketing I

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