Sign In

A customer persona, or buyer persona, is a semi-fictional representation of an ideal customer derived from market research and actual customer data. It serves as a fundamental tool in marketing and product development. Key points about customer personas include:

Detailed Profile: A customer persona goes beyond basic demographics, encompassing needs, preferences, behaviors, motivations, pain points, and daily life.

Personalization: Customer personas humanize the target audience by assigning a name and specific characteristics. This facilitates better understanding and empathy, aiding in the creation of products and marketing strategies that resonate with customers.

Multiple Personas: Businesses often have multiple customer personas, catering to diverse market segments, each with a unique persona. This enables a tailored approach to marketing and product development.

Effective Targeting: A detailed understanding of customers allows businesses to create content and campaigns that directly address the specific needs and desires of each persona.

Product Development: Customer personas also play a crucial role in product development. They guide the creation of products or services that align with what each persona is looking for, ultimately leading to more successful product launches.

Tags
Customer PersonaBuyer PersonaMarket ResearchCustomer DataCustomer ProfilePersonalizationTarget AudienceMarket SegmentationProduct DevelopmentMarketing Strategy

From Chapter 4:

article

Now Playing

4.7 : Customer Persona

Segmentation, Targeting, Positioning

222 Views

article

4.1 : Segmentation, Targeting, Positioning

Segmentation, Targeting, Positioning

1.1K Views

article

4.2 : Market Segmentation - Concept

Segmentation, Targeting, Positioning

867 Views

article

4.3 : Market Segmentation - Application

Segmentation, Targeting, Positioning

864 Views

article

4.4 : Segmenting Industrial Markets

Segmentation, Targeting, Positioning

283 Views

article

4.5 : Evaluating Segment Attractiveness

Segmentation, Targeting, Positioning

947 Views

article

4.6 : Targeting Strategies

Segmentation, Targeting, Positioning

362 Views

article

4.8 : Creating Customer Persona

Segmentation, Targeting, Positioning

149 Views

article

4.9 : Positioning for Differentiation

Segmentation, Targeting, Positioning

703 Views

article

4.10 : Positioning Methods

Segmentation, Targeting, Positioning

683 Views

article

4.11 : Positioning Statement

Segmentation, Targeting, Positioning

498 Views

JoVE Logo

Privacy

Terms of Use

Policies

Research

Education

ABOUT JoVE

Copyright © 2025 MyJoVE Corporation. All rights reserved