Zaloguj się

Philip Kotler introduced the concept of three levels of a product.

  1. Core Product is the fundamental benefit or solution consumers buy when purchasing a product. It is the main reason behind the purchase decision. For example, the core product of a car is not the vehicle itself but the transportation and convenience it provides.
  2. Actual Product is the physical item or intangible service that the customer buys. It includes the product design, brand name, features, quality level, and packaging. For instance, the actual product for a car might be a specific Tesla model with certain features and design elements.
  3. Augmented Products include additional services or benefits that come with the product's purchase, which can differentiate it from competitors—for example, warranties, after-sales service, product support, and free delivery for a car.

These levels offer a structured approach to product development and marketing strategy for marketers. The core product level helps identify the basic need or benefit that drives consumers' purchasing decisions, guiding the product design process. The actual product level, involving tangible features and attributes, allows marketers to differentiate their offerings from competitors. The augmented product level, which includes additional services or benefits, enhances customer value and creates a competitive advantage.

Tagi
Core ProductActual ProductAugmented ProductProduct LevelsProduct DevelopmentMarketing StrategyCustomer ValueCompetitive Advantage

Z rozdziału 5:

article

Now Playing

5.2 : Levels of a Product

Creating Customer Value: Product to Experience

765 Wyświetleń

article

5.1 : Products, Services, and Experiences

Creating Customer Value: Product to Experience

767 Wyświetleń

article

5.3 : Types of Products

Creating Customer Value: Product to Experience

261 Wyświetleń

article

5.4 : Marketing Considerations for Consumer Products

Creating Customer Value: Product to Experience

246 Wyświetleń

article

5.5 : Individual Product and Service Decisions

Creating Customer Value: Product to Experience

332 Wyświetleń

article

5.6 : Product Line Decisions

Creating Customer Value: Product to Experience

884 Wyświetleń

article

5.7 : Product Mix Decisions

Creating Customer Value: Product to Experience

266 Wyświetleń

article

5.8 : Branding I

Creating Customer Value: Product to Experience

500 Wyświetleń

article

5.9 : Branding II

Creating Customer Value: Product to Experience

206 Wyświetleń

article

5.10 : Branding Strategies

Creating Customer Value: Product to Experience

231 Wyświetleń

article

5.11 : Packaging and Labeling

Creating Customer Value: Product to Experience

214 Wyświetleń

article

5.12 : Services Marketing I

Creating Customer Value: Product to Experience

293 Wyświetleń

article

5.13 : Services Marketing II

Creating Customer Value: Product to Experience

154 Wyświetleń

article

5.14 : New Product Development - Need

Creating Customer Value: Product to Experience

354 Wyświetleń

article

5.15 : New Product Development - Process

Creating Customer Value: Product to Experience

308 Wyświetleń

See More

JoVE Logo

Prywatność

Warunki Korzystania

Zasady

Badania

Edukacja

O JoVE

Copyright © 2025 MyJoVE Corporation. Wszelkie prawa zastrzeżone