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Chapter 8

Communicating Customer Value: Promotion to Evangelism

Процесс коммуникации
Процесс коммуникации
The communication process is the transmission and reception of messages or information from one sender to the receiver. It involves the sender encoding an ...
Цели коммуникации
Цели коммуникации
Marketing communication objectives refer to the strategic goals that guide promotional activities. They set the stage for messaging strategies, content ...
Модель AIDA
Модель AIDA
The AIDA model, which stands for Attention, Interest, Desire, and Action, helps businesses understand the buying process of a potential buyer. Consider ...
Интегрированные маркетинговые коммуникации
Интегрированные маркетинговые коммуникации
Integrated marketing communication is the strategic combination of various marketing channels to convey a unified and compelling message to target ...
Эффективные маркетинговые коммуникации
Эффективные маркетинговые коммуникации
Effective marketing communication lays the foundation for executing an integrated marketing communication plan. The IMC plan has seven steps. The first ...
Реклама_I
Реклама_I
Advertising is a paid strategy that brands and organizations employ to promote their offerings through diverse channels, including TV, radio, print media, ...
Реклама_II
Реклама_II
Print and outdoor ads are two major forms of advertisements. Print ads are promotional messages inked on paper and distributed via diversified outreach ...
Реклама_III
Реклама_III
TV and radio ads are classic and impactful mass-marketing methods for engaging audiences. Television advertising is a powerful platform for businesses to ...
Поддержка знаменитостей и влиятельные лица
Поддержка знаменитостей и влиятельные лица
Celebrity endorsement and influencer marketing involve brands partnering with famous individuals to promote their products or services. Celebrity ...
Стимулирование продаж I
Стимулирование продаж I
Sales promotions are short-term incentives designed to stimulate purchases of goods and services. Businesses leverage these promotions to unveil exciting ...
Стимулирование продаж II
Стимулирование продаж II
Sales promotion helps attract customers and promote sales in various ways. For example, coupons offer item discounts, such as Kellogg's ...
Продажи_Продвижение_III
Продажи_Продвижение_III
Trade-oriented sales promotion strategically targets channel intermediaries to push products to consumers. It includes tools like trade allowances, ...
 Личные продажи_I
 Личные продажи_I
Personal or one-to-one selling is a direct, face-to-face process where a salesperson builds relationships with potential customers, understands their ...
Личные продажи_II
Личные продажи_II
The personal selling process includes the steps involved in the one-on-one selling technique. Harry is an electric vehicle sales representative engaged in ...
Прямой маркетинг_I
Прямой маркетинг_I
Direct marketing is a technique that communicates a personalized message directly to a target audience to inspire actions. It is a cost-effective way for ...
 Прямой маркетинг_II
 Прямой маркетинг_II
Various industries use direct marketing to attract potential customers and engage with existing customers. For example, banks use various direct marketing ...
Интернет-маркетинг_I
Интернет-маркетинг_I
Online marketing is all about promoting products and services on the internet. It has become increasingly essential for businesses due to the rise in ...
Интернет-маркетинг II
Интернет-маркетинг II
Businesses use a dynamic blend of online marketing tools, including search engine optimization, content marketing, pay-per-click, social media, email, and ...
Связи с общественностью_I
Связи с общественностью_I
Public relations or PR are activities aimed at promoting and managing a company's reputation and influencing public opinion to gain support. PR can be ...
Связи с общественностью II
Связи с общественностью II
Public relations or PR tools include publications, video-audio programs, annual reports, media relations, websites, and social media designed to convey ...
Маркетинговая воронка — концепция
Маркетинговая воронка — концепция
The Marketing Funnel is a model representing a customer's journey from product discovery to purchase. It acts as a guide for businesses on media ...
 Маркетинг_Воронка_Приложение
 Маркетинг_Воронка_Приложение
The marketing funnel aids marketers in choosing the appropriate media at each step of the process. In the awareness stage, marketers select diverse media ...
IMC_Бюджет_I
IMC_Бюджет_I
The IMC budget represents the total money allocated for all promotional activities. It prevents a company from overspending or underspending on ...
IMC_Бюджет _II
IMC_Бюджет _II
Companies use structured approaches to allocate resources effectively when creating marketing budgets. For example, XYZ Mobile allocates a five hundred ...
Планирование Кампании
Планирование Кампании
Planning a campaign involves detailing each step and timing to coordinate activities effectively toward the campaign goals. For example, Puma's ...
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