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Chapter 8

Communicating Customer Value: Promotion to Evangelism

عملية الاتصال
عملية الاتصال
The communication process is the transmission and reception of messages or information from one sender to the receiver. It involves the sender encoding an ...
أهداف الاتصال
أهداف الاتصال
Marketing communication objectives refer to the strategic goals that guide promotional activities. They set the stage for messaging strategies, content ...
نموذج AIDA
نموذج AIDA
The AIDA model, which stands for Attention, Interest, Desire, and Action, helps businesses understand the buying process of a potential buyer. Consider ...
الاتصالات التسويقية المتكاملة
الاتصالات التسويقية المتكاملة
Integrated marketing communication is the strategic combination of various marketing channels to convey a unified and compelling message to target ...
التواصل التسويقي الفعال
التواصل التسويقي الفعال
Effective marketing communication lays the foundation for executing an integrated marketing communication plan. The IMC plan has seven steps. The first ...
الإعلان I
الإعلان I
Advertising is a paid strategy that brands and organizations employ to promote their offerings through diverse channels, including TV, radio, print media, ...
الإعلان الثاني
الإعلان الثاني
Print and outdoor ads are two major forms of advertisements. Print ads are promotional messages inked on paper and distributed via diversified outreach ...
الإعلان الثالث
الإعلان الثالث
TV and radio ads are classic and impactful mass-marketing methods for engaging audiences. Television advertising is a powerful platform for businesses to ...
تأييد المشاهير والمؤثرين
تأييد المشاهير والمؤثرين
Celebrity endorsement and influencer marketing involve brands partnering with famous individuals to promote their products or services. Celebrity ...
ترويج المبيعات I
ترويج المبيعات I
Sales promotions are short-term incentives designed to stimulate purchases of goods and services. Businesses leverage these promotions to unveil exciting ...
ترويج المبيعات الثاني
ترويج المبيعات الثاني
Sales promotion helps attract customers and promote sales in various ways. For example, coupons offer item discounts, such as Kellogg's ...
ترويج المبيعات III
ترويج المبيعات III
Trade-oriented sales promotion strategically targets channel intermediaries to push products to consumers. It includes tools like trade allowances, ...
البيع الشخصي I
البيع الشخصي I
Personal or one-to-one selling is a direct, face-to-face process where a salesperson builds relationships with potential customers, understands their ...
البيع الشخصي II
البيع الشخصي II
The personal selling process includes the steps involved in the one-on-one selling technique. Harry is an electric vehicle sales representative engaged in ...
التسويق المباشر I
التسويق المباشر I
Direct marketing is a technique that communicates a personalized message directly to a target audience to inspire actions. It is a cost-effective way for ...
التسويق المباشر II
التسويق المباشر II
Various industries use direct marketing to attract potential customers and engage with existing customers. For example, banks use various direct marketing ...
التسويق عبر الإنترنت I
التسويق عبر الإنترنت I
Online marketing is all about promoting products and services on the internet. It has become increasingly essential for businesses due to the rise in ...
التسويق عبر الإنترنت II
التسويق عبر الإنترنت II
Businesses use a dynamic blend of online marketing tools, including search engine optimization, content marketing, pay-per-click, social media, email, and ...
العلاقات العامة I
العلاقات العامة I
Public relations or PR are activities aimed at promoting and managing a company's reputation and influencing public opinion to gain support. PR can be ...
العلاقات العامة الثانية
العلاقات العامة الثانية
Public relations or PR tools include publications, video-audio programs, annual reports, media relations, websites, and social media designed to convey ...
مسار التسويق - المفهوم
مسار التسويق - المفهوم
The Marketing Funnel is a model representing a customer's journey from product discovery to purchase. It acts as a guide for businesses on media ...
مسار التسويق - التطبيق
مسار التسويق - التطبيق
The marketing funnel aids marketers in choosing the appropriate media at each step of the process. In the awareness stage, marketers select diverse media ...
ميزانية المركز الطبي الدولي الأولى
ميزانية المركز الطبي الدولي الأولى
The IMC budget represents the total money allocated for all promotional activities. It prevents a company from overspending or underspending on ...
ميزانية المركز الطبي الدولي الثانية
ميزانية المركز الطبي الدولي الثانية
Companies use structured approaches to allocate resources effectively when creating marketing budgets. For example, XYZ Mobile allocates a five hundred ...
التخطيط لحملة
التخطيط لحملة
Planning a campaign involves detailing each step and timing to coordinate activities effectively toward the campaign goals. For example, Puma's ...
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